We are not legally obliged to provide communication, information or help in any other languages but German, so we don’t. There are some people in the office that speak other languages (like Arabic, Russian, etc) – so if people come in the office or contact us online, we can help them in languages other than German – but, yes, we really just operate in German only. We’re not breaking the law, though.
Answered by: Finanzamt employee (they actually didn’t speak any English, so we had a German colleague call them)