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Consumer protection

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What is your bank’s policy regarding defficient products bought with consumer loans? Do you stop demanding interest payments?

27 views December 4, 2018 cfroagents 0

In such cases we cooperate with the enterprise. So, if the client has already paid an amount for their loan, a discussion with the company is necessary to see if they will return the money or give a them a new product – but in any case the bank will not keep demanding money if there is a declaration saying the product is faulty.

Answered by: Alpha Bank

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